This Privacy Policy explains how Scriptsolo (“Scriptsolo,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our websites, applications, software, and related services (collectively, the “Service”).
1. Information We Collect
We may collect the following categories of information.
Account Information
When you create an account, we may collect information such as your:
- name;
- email address;
- authentication information;
- subscription or plan information; and
- account preferences.
Creative Content
We collect content you submit to or create through Scriptsolo, including:
- screenplay ideas;
- project descriptions;
- prompts;
- outlines;
- beats;
- characters;
- locations;
- scenes;
- screenplay pages;
- uploaded files;
- messages sent through AI or chat features; and
- other project-related information.
We refer to this information collectively as “Creative Content.”
Payment Information
If you purchase a paid subscription, payments may be processed by a third-party payment processor.
We generally do not directly store complete payment card numbers. We may receive information relating to your purchase, such as your subscription status, transaction amount, billing period, payment status, and limited billing information.
Usage and Device Information
We may automatically collect information about how you interact with the Service, including:
- pages and features you use;
- actions you perform;
- dates and times of activity;
- browser type;
- device type;
- operating system;
- IP address;
- approximate location derived from IP address;
- referring URLs; and
- diagnostic, performance, and error information.
Cookies and Similar Technologies
We may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, understand usage, improve performance, prevent fraud, and analyze the Service.
2. How We Use Information
We may use information to:
- provide and operate Scriptsolo;
- create and maintain your account;
- save and synchronize your projects;
- process your prompts and requests;
- generate AI-powered suggestions and content;
- provide customer support;
- process subscriptions and payments;
- understand how users interact with the Service;
- improve product functionality, reliability, and usability;
- troubleshoot technical problems;
- protect the Service against fraud, abuse, and security threats;
- communicate with you about your account or the Service;
- comply with legal obligations; and
- enforce our Terms of Service.
3. Artificial Intelligence Providers
Scriptsolo may use third-party artificial intelligence providers to provide AI-powered features.
When you use these features, relevant portions of your prompts, Creative Content, project context, or instructions may be transmitted to these providers so they can process your request.
We seek to use providers and configurations appropriate for commercial software applications, but third-party processing remains subject to agreements between Scriptsolo and those providers.
We do not permit our AI service providers to use your Creative Content to train their general-purpose models where our applicable provider agreement or API configuration allows us to prevent such use.
4. Use of Creative Content for Model Training
We do not use your private Creative Content to train general-purpose artificial intelligence models.
We may use limited information about how users interact with the Service to improve Scriptsolo, including product analytics, error information, user feedback, and aggregated or de-identified usage patterns.
5. How We Share Information
We may share information with service providers that perform services on our behalf, such as:
- cloud infrastructure and hosting providers;
- artificial intelligence providers;
- payment processors;
- authentication providers;
- analytics providers;
- email and communications providers;
- error monitoring and security providers; and
- customer support tools.
These providers may process information only as necessary to provide their services to us and subject to applicable contractual obligations.
We may also disclose information:
- when required by law, subpoena, court order, or other legal process;
- where reasonably necessary to protect the rights, property, or safety of Scriptsolo, our users, or others;
- to investigate fraud, security issues, or violations of our Terms;
- with your consent or at your direction; or
- as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business.
We do not sell your screenplay, story ideas, or other Creative Content.
6. Business Transfers
If Scriptsolo is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.
Any successor entity will remain subject to applicable privacy obligations regarding your information.
7. Data Retention
We retain information for as long as reasonably necessary to:
- provide the Service;
- maintain your account and projects;
- fulfill the purposes described in this Privacy Policy;
- comply with legal obligations;
- resolve disputes;
- enforce agreements;
- prevent fraud and abuse; and
- maintain security and backup systems.
When you delete content or your account, deletion from active systems may not be instantaneous. Information may remain temporarily in backups or be retained where required for legitimate legal, security, or operational purposes.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
You should maintain your own backup copies of important screenplay and project materials.
9. Your Choices
Depending on the functionality available in the Service, you may be able to:
- update your account information;
- modify project content;
- delete projects;
- export certain content;
- cancel your subscription;
- unsubscribe from marketing communications; or
- delete your account.
You may still receive transactional or service-related communications after opting out of marketing communications.
10. Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including rights to:
- access information we maintain about you;
- correct inaccurate information;
- request deletion;
- obtain a copy of certain information;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent; or
- appeal certain privacy decisions.
These rights are subject to applicable law and may contain exceptions.
To submit a privacy request, contact us at:
We may need to verify your identity before completing a request.
11. California Privacy Disclosures
If applicable to Scriptsolo under California law, California residents may have additional rights regarding their personal information.
We do not sell personal information in the traditional sense of exchanging personal information for money.
12. International Users
Scriptsolo may operate from the United States and may use service providers located in the United States and other countries.
If you access the Service from another country, your information may be transferred to and processed in countries whose data protection laws differ from those in your jurisdiction.
Where required, we will use appropriate mechanisms for international transfers of personal information.
13. Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child under 13 has provided personal information to us, please contact us so we can take appropriate action.
14. Third-Party Links and Services
The Service may contain links to or integrations with third-party websites and services.
We are not responsible for the privacy practices of third parties, and this Privacy Policy does not apply to information processed independently by those third parties.
15. Email Communications
We may send you transactional messages related to your account, including login information, security notices, billing communications, product updates, and other service-related messages.
If we send marketing communications, you may unsubscribe through the instructions included in those messages.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may provide notice through the Service, by email, or by another reasonable method.
The “Last Updated” date above indicates when this Privacy Policy was most recently revised.
17. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Scriptsolo, LLC
[email protected]